FREQUENTLY ASKED QUESTIONS

We ship via 2-day UPS Air.

Yes, we can ship packages to P.O. Boxes within the United States via USPS. Please ensure your address is entered correctly at checkout to avoid delays.

At this time we ship within the United States only. We do not currently offer international shipping. Check back for updates as we expand our shipping coverage.

Orders placed before 1 PM PST on business days are typically shipped the same day. You will receive a tracking number by email once your order has been dispatched. Contact us if you have not received a tracking update within 24 hours.

Yes. Free standard shipping is available on all orders over $250 within the contiguous United States. The discount is applied automatically at checkout when your cart reaches the qualifying threshold.

We accept cryptocurrency and bank transfers. A discount is automatically applied to qualifying cryptocurrency orders at checkout.

Browse our product catalog, add items to your cart, and proceed to checkout. Select your preferred payment method, enter your shipping details, and complete the order. You will receive a confirmation email immediately after your order is placed.

Yes. SSL/encrypted, crypto via NOWPayments, no card data stored.

Due to the nature of our research-grade products, we do not accept returns. All sales final.

Contact our support team at info@realclearbiogenix.com with your order number, a clear description of the issue, and any relevant photos. We will review your case and respond within 1–2 business days.

We aim to respond to all support requests within 1–2 business days.

No. All products sold by Real Clear Biogenix are strictly for in-vitro research and laboratory use only. They are not approved, intended, or sold for human or animal consumption, therapeutic use, or diagnostic purposes.

Our products are intended for licensed researchers, scientists, and qualified laboratory professionals who have appropriate facilities, equipment, and training to handle research-grade compounds safely. By placing an order, customers confirm they meet these requirements.

Yes. A Certificate of Analysis (COA) from an accredited third-party laboratory is available for every batch we sell. COAs can be found on each individual product page under the "Certificate of Analysis" tab, or by contacting our support team directly.

Lyophilized peptides should be stored refrigerated at 2–8 °C (36–46 °F) and kept away from direct sunlight and moisture. Always follow safe laboratory handling protocols when working with research chemicals. Reconstituted peptides should be aliquoted and stored at −20 °C for extended stability.

You can reach us by email at info@realclearbiogenix.com. Our support team is available Mon–Fri: 9AM–6PM PST.

We aim to respond to all inquiries within 1–2 business days. Urgent order-related issues such as lost or damaged shipments are prioritized. Emails sent outside business hours will be addressed the next business day.

Yes. Every batch is independently tested by accredited third-party laboratories using HPLC and mass spectrometry. Single compounds are tested to ≥99% purity per batch, with identity and concentration also verified before any product is released for sale. Certificates of Analysis are published on every product page.

All products are manufactured and sold in full compliance with applicable federal regulations as research-use-only (RUO) materials. Our products are manufactured by our US-based supply partner in a cGMP-compliant facility. Real Clear Biogenix is a chemical supplier, not a compounding pharmacy, and does not sell products for diagnostic or therapeutic use.