LEGAL

PRIVACY POLICY

Last Updated: June 2026

This Privacy Policy describes how Real Clear Biogenix (“Company,” “we,” “us,” or “our”) collects, uses, and protects information about you when you visit our website, create an account, or purchase our products. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you create an account, place an order, or contact our support team, we may collect:

  • Full name and email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit card numbers are processed by our PCI-compliant payment processor and are never stored on our servers)
  • Order history and communication records
  • Any information you voluntarily submit through our contact form

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Pages visited, time on site, and referring URLs
  • Device type and operating system
  • Shopping cart contents and browsing behavior

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order fulfillment: Processing and shipping your orders, sending order confirmations, tracking updates, and delivery notifications.
  • Account management: Creating and maintaining your customer account.
  • Customer support: Responding to your questions, resolving disputes, and addressing complaints.
  • Marketing communications: Sending promotional emails and updates about new products or offers. You may opt out at any time by clicking “unsubscribe” in any email or by contacting us directly.
  • Site improvement: Analyzing usage patterns to improve our website, product offerings, and user experience.
  • Legal compliance: Meeting our obligations under applicable laws and regulations.
  • Fraud prevention: Detecting and preventing fraudulent transactions and other illegal activity.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers

We share information with trusted third-party vendors who assist us in operating our business, including payment processors, shipping carriers, email service providers, and analytics platforms. These providers are contractually obligated to use your information only to perform services on our behalf.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or protect the safety of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential cookies: Required for the website to function, including shopping cart functionality and secure login sessions.
  • Analytics cookies: Help us understand how visitors interact with our site so we can improve performance and content.
  • Preference cookies: Remember your settings and preferences across visits.

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website, including your ability to complete a purchase.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for seven years to comply with tax and accounting requirements. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission, and access to customer data is restricted to authorized personnel only.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  • Opt-out of marketing: Unsubscribe from promotional communications at any time.
  • Data portability: Request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us at support@realclearbiogenix.com. We will respond to your request within 30 days.

8. Children’s Privacy

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised “Last Updated” date. For material changes, we will provide additional notice such as a prominent website notice or an email to the address associated with your account.

Your continued use of our website following any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: